SimUnlock.Com Satisfaction and Money Back Guarantee

The following are the Terms and Conditions of orders placed with SimUnlock.Com and partner web sites. On ordering from our web site you confirm your agreement to these Terms and Conditions.

Satisfaction Guarantee

We offer %100 satisfaction and unconditional money back guarantee for all our services. If our unlocking service does not work for your phone, we will refund your payment in full.

Please contact us using our Support Form or via WhatsApp Support Line within 60 days from the date of purchase to benefit from our money back guarantee.

Money Back Guarantee

We guarantee your money back and offer full refund on following conditions.

  • Phone is still locked after you enter unlocking code provided by us.
  • Phone is still locked after using any software provided by us.
  • Phone is still not unlocked after our unlock confirmation.

We will refund your money if our unlocking service does not unlock your phone.

If we can not obtain or generate an unlock code for your phone, your transaction will be refunded automatically within 1 to 2 days and a confirmation mail will be sent.

Please contact us within 60 days from the date of purchase to benefit from our money back guarantee.


Unlocking requests will be processed and and confirmation message will be sent via e-mail on receipt of cleared payment.
Delivery time varies depending on the phone brand and phone model.
Please check order page for accurate delivery time.

Please configure properly any filtering program you are using to avoid of non-receipt of e-mails (If you are using an email with filtering capability, you may also check filtered emails folder).
You may also contact us via Support Page if you have email delivery issues.

Orders placed online can be placed on our order form.
Payments placed online will be placed on 256 bit secure servers. On this form, all credit / debit card details are transmitted using SSL, the universally recognized security system for transmitting encrypted information over the Internet. SimUnlock.Com never actually sees your credit / debit card details.
Privacy Statement

We will take all reasonable care to ensure that any details that you submit to us are kept secure. The details that you submit to us will be kept to process orders only.
SimUnlock.Com will not knowingly pass on any details we hold on customers or web site visitors to any third parties.
We protect the privacy of this personal information using our highly secure, password-protected servers.

ALL Brands & Logos are registered trademark of their Respected Owners.
This site is not affiliated and is not part of any Carriers or Handset manufacturer.
Please be aware that using unofficial products with your device may invalidate manufacturer's or Carrier'ss Warranty.
Orders are subject to our Terms and Conditions.
If you are not agree with our Terms and Conditions, please do not use our services.