The following are the Terms and Conditions of orders placed with SimUnlock.Com and partner web sites. On ordering from our web site you confirm your agreement to these Terms and Conditions.
We will not charge you until unlock codes are delivered or the remote unlock service is completed. You will be placing a pre-order with temporary authorization hold and payment is not final untill service completion. We will only capture payment when unlock service completed.
We also offer %100 satisfaction and unconditional money back guarantee for all our services after completion. If our unlocking service does not work for your phone, we will refund your payment in full.
Please contact us using our Support Form or via WhatsApp Support Line within 60 days from the date of purchase to benefit from our money back guarantee.
We guarantee your money back and offer full refund on following conditions.
We will refund your money if our unlocking service does not unlock your phone.
If we can not obtain or generate an unlock code for your phone, your payment will be refunded automatically within 1 to 2 days and a confirmation mail will be sent.
Please contact us within 60 days from the date of purchase to benefit from our money back guarantee.
Unlocking requests will be processed and and confirmation message will be sent via e-mail on receipt of cleared payment.
Delivery time varies depending on the phone brand and phone model.
Please check order page for accurate delivery time.
Please configure properly any filtering program you are using to avoid of non-receipt of e-mails
(If you are using an email with filtering capability, you may also check filtered emails folder).
You may also contact us via Support Page if you have email delivery issues.
We will take all reasonable care to ensure that any details that you submit to us are kept
secure. The details that you submit to us will be kept to process orders only.
SimUnlock.Com will not knowingly pass on any details we hold on customers or web site visitors to any third parties.
We protect the privacy of this personal information using our highly secure, password-protected servers.